Failed to verify OTP code

Incident Report for Spacetalk

Identified

Some users are reporting issues that they cannot login to the app using an OTP code. A fix is being investigated.

Users have reported success after taking the following steps:
1. Uninstall the app
2. Restart Phone
3. Reinstall the app
Posted Jan 02, 2026 - 19:11 AEDT
This incident affects: Spacetalk App (Account Management).