All Systems Operational

Uptime over the past 90 days. View historical uptime.
Spacetalk App Operational
90 days ago
95.83 % uptime
Today
Spaces Operational
Places and Routes Operational
Location Tracking (Mobile) Operational
Location Tracking (Watches) Operational
Chat Operational
Membership Management Operational
Account Management Operational
Device Management Operational
Authentication & OTP Operational
90 days ago
95.83 % uptime
Today
Spacetalk Mobile Services (Australia) Operational
SIM Activation & Management Operational
Mobile Service Payments Operational
Voice and Data Services Operational
Identity Verification Operational
Spacetalk Mobile Services (UK) Operational
SIM Activation & Management Operational
Voice and Data Services Operational
Mobile Service Payments Operational
Spacetalk Mobile Services (US) Operational
SIM Activation & Management Operational
Mobile Service Payments Operational
Voice and Data Services Operational
Spacetalk Watches Operational
Adventurer 1 and Adventurer 2 Operational
Adventurer 1 (North America) Operational
Life Operational
Loop Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Apr 21, 2026

No incidents reported today.

Apr 20, 2026

No incidents reported.

Apr 19, 2026

No incidents reported.

Apr 18, 2026

No incidents reported.

Apr 17, 2026

No incidents reported.

Apr 16, 2026

No incidents reported.

Apr 15, 2026

No incidents reported.

Apr 14, 2026

No incidents reported.

Apr 13, 2026

No incidents reported.

Apr 12, 2026

No incidents reported.

Apr 11, 2026

No incidents reported.

Apr 10, 2026

No incidents reported.

Apr 9, 2026

No incidents reported.

Apr 8, 2026

No incidents reported.

Apr 7, 2026
Watch devices unable to place calls on 2Degrees
Resolved - With recent network changes in New Zealand, some families may have noticed issues with calling on their kid’s Loop.

We’ve released a simple update to help restore normal calling for customers on the 2degrees network so your kid can stay safely connected with their trusted contacts.

What to do:
- To update your kid’s Loop: Place the watch on charge overnight, or
- On the Loop home screen: swipe down → tap the Settings icon (COG) → tap Software update → update to version 1.1.29

Why this matters:
This update ensures your kid’s Loop works smoothly with newer network technology, as providers move on from 3G.

If you’re still experiencing any issues after updating, our Spacetalk Customer Support team is here to help.
Apr 7, 17:44 AEST
Update - We’ve released a new Adventurer watch update to resolve the recent calling issue experienced by some customers on the 2Degrees network in New Zealand.

For those who are based in New Zealand with an Adventurer on the 2Degrees network, please update your watch to the latest firmware (Version 20260312) and restart the device to apply the fix.

You can do this by leaving your watch on charge overnight, or swiping down on your Adventurer > tap the 'Settings' icon > tap 'Software update'.

If you continue to experience any issues, our support team is here to help.
Mar 16, 18:33 AEDT
Update - We’ve released a new Adventurer 2 watch update to resolve the recent calling issue experienced by some customers on the 2Degrees network in New Zealand.

For those who are based in New Zealand with an Adventurer 2 on the 2Degrees network, please update your watch to the latest firmware (Version 20260306) and restart the device to apply the fix.

You can do this by leaving your watch on charge overnight, or swiping down on your Adventurer 2 > tap the 'Settings' icon > tap 'Software update'.

If you continue to experience any issues, our support team is here to help.
Mar 12, 18:51 AEDT
Identified - We have identified an issue affecting voice call functionality for some watch devices on the 2Degrees network.

The devices are not correctly registering for VoLTE calls on 4G, causing them to attempt calls over 3G, which is no longer supported by 2Degrees.

We are working with network partners to confirm the root cause and determine the best path to resolution.
Feb 18, 13:04 AEDT
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